Policies

Policies (5)

Wednesday, 26 August 2020 17:08

GoingOut Venue Listing Guidelines

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Venues featured on the GoingOut website system must follow the below guidelines:

  • Venues must operate within the UK Hospitality sector
  • Venues must have a permanent, fixed UK address
  • Venues must be open on a regular basis and serve the public
  • Venue profiles must be complete and contain all primary contact information including, as a minimum; full UK address, telephone number, venue type, cuisine type and business description

PHOTO GUIDELINES:

  • All images uploaded must belong to the venue.
  • All images uploaded must be a true representation of the venue, facilities, food, drink and services offered.
  • Stock library images are not permitted. No images can infringe any copyright, trademark or other legal property rights.
  • Your primary venue image will require manual verification by a member of our compliance team. Approved images are usually live within 1 hour.
  • We do not allow photographic images of a pornographic, sexual, violent or contentious nature and we retain the right to remove any image that we do not deem suitable and appropriate for our users and audience.
  • Images uploaded must be of a good and acceptable quality.
  • Image and media files must be safe, and not infected with virus that is intended to damage, or may result in the damage of GoingOut or users of the website system.

Helpful Photo Information

  • Photographs should not exceed 10MB in file size
  • Photographs must be in a .jpg .gif .png or .bmp file type
  • Photographs cropped to unusual sizes will be scaled to fit the parameters of our website, this may result in distorted and poor image quality, please use standard image ratios and formats

CONTENT GUIDELINES:

  • To maintain safe, professional and high-quality content for our users we do not allow profanity, explicit or prejudiced language to be published on the website. We will remove all content deemed to not meet these strict guidelines.
  • Content must belong to the venue. It must be original and not plagiarised or copied from any third-party website, email, printed material or resource.
  • Content must be about the venue being listed and not promote any other associated or third-party business.
  • We reserve the right to reject any URL and delete any content containing a URL redirecting visitors to an external resource not belonging to the venue.
Saturday, 11 July 2020 16:44

Covid-19 Statement

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Covid-19 (COrona VIrus Disease 2019) Important Message

In this difficult time, it is our obligation to find solutions to the problems that we face and support each other within the workplace and the wider community.

At GoingOut Ltd we are cancelling all face to face meetings and will conduct all business activity in a controlled environment, utilising digital video conference facilities and telephone consultancy.

Our objective is to keep all staff, clients and general public safe and protected to limit and prevent where possible the further spread of COVID 19. 

If you or a family member is concerned that you may have symptoms of COVID-19, you should seek immediate advice from your own medical practitioner and/or your Local Authority. 

More information can be found on the Government website: https://www.gov.uk/find-coronavirus-support

We can all help to control the virus if we all stay alert.

Thank you

Going Out Limited

Saturday, 04 July 2020 17:21

Environmental Policy – GoingOut Ltd

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At Going Out Ltd we seek to minimise the impact on the environment as a result of undertaking daily business activity. In order to achieve these objectives we commit to:

  • Minimise daily waste
  • Re-use materials such as packaging, wherever possible
  • Recycle materials wherever possible 
  • Source environmentally sustainable products 
  • Source energy suppliers that obtain energy from renewable sources
  • Commit to reduce energy usage
  • Communicate electronically wherever possible and minimise business travel
  • Educate GoingOut Ltd employees of the content of this environmental 
  • Continual monitoring of methods used and identifying new methods with less This Environmental Policy will be annually updated and will be made available to all interested parties.

Going Out Limited

 

Environment Agency: http://www.environment-agency.gov.uk/ 

Thursday, 03 January 2013 06:57

COOKIE POLICY – www.goingout.co.uk

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What are Cookies used for?

Most websites use cookies in order to improve the user experience by enabling that website to 'remember' information about your browsing experience, either for the duration of the visit or for repeat visits.

Cookies do a range of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

What is a Cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences, what's in your shopping basket and analyse how well the website is performing.

Most cookies won't collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user's general location. 

What sort of cookies does www.goingout.co.uk use?

 

Session/Performance cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user's device when the browser is closed.

We utilise some cookies to analyse how our visitors use our website and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.

Functionality Cookies

We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access the site.

We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online or comment on a blog.

3rd Party Cookies

We allow Google to serve cookies that fall into one of the categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.

What to do if you don't want cookies to be set

As we've explained above, cookies help you to get the most out of our websites.

The first time you accessed our website after 1st July 2012, you should have seen a pop-up box which explained that by continuing to access our site, you are consenting to our use of cookies.

If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some function of the website.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Thank you
Going Out Ltd

Thursday, 03 January 2013 06:52

PRIVACY POLICY – www.goingout.co.uk

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Going Out Ltd (“We”) are committed to protecting and respecting your privacy and we look after your personal information carefully in line with data protection and privacy laws. Below we detail the information we collect concerning you and how that information is used.

This policy (together with our terms of use http://www.goingout.co.uk and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Laws, the data controller is Going Out Ltd of138 Abbey Foregate, Shrewsbury, Shropshire, SY2 6AP, UK. a company registered in England and Wales (registered number is CRN 12304925). 

SERVICES

Our services may include (without limitation) supply of products, social media and/or interactive applications, audio visual content, text, photographs, forums, advertising and other product sales which we may offer on our website or media platforms which, for example, may enable you to view our content over a mobile or Wi-Fi network (the “Services”). This policy covers all of the Services and any reference to “you” or “your”, means you as user of our Services. This policy applies to the collection and use of your information by us and parties that we authorise (such as our suppliers and sub-contractors). 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you depending upon the services used by you:

  • Your name, address, postcode, email address, telephone number and service details (if applicable);
  • Information about your use of our Services including details of your internet protocol (IP) address, operating system, browser version, cookie details, the content you viewed on our Services, how long you stayed and on which pages, and your navigation around the Services;
  • Information about your order history and communications with us
  • Location data from your IP address or by accessing global positioning functionality on your device (e.g. GPS);
  • Other data from time to time to help us provide you with improved products and services;
  • Other data to ensure and check compliance with the Terms of Use and/or otherwise as required by law.

INFORMATION COLLECTION

We (or our authorised third parties) may collect information about you:

  • When you purchase products on our website or when you otherwise update your details;
  • When you contact us with an enquiry or other feedback;
  • When you participate in interactivity, for example, when you submit an entry to a competition or prize draw;
  • When we are checking compliance with the Terms of Use and/or otherwise as required by law;
  • Through the use of “cookies” and/or other devices. For full details, see our cookie policy and the section entitled “Cookies and similar devices” below;
  • When you disclose your personal information to us or otherwise through the Services at any other point.
  • When you fill in forms on our websites. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. If you contact us, we may keep a record of that correspondence.

IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

COOKIES

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Please note that our advertisers may also use cookies, over which we have no control. 

You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Except for essential cookies, all cookies will expire after 5 years.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer;
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To carry out our obligations arising from any contracts entered into between you and us;
  • To provide you with product and services requested;
  • To process payments from you to us (where applicable) on our behalf;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • To notify you about changes to our service;
  • To process a job/volunteer application;
  • Held for employment purposes

 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. 

IS PERSONAL INFORMATION SHARED?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes. 

We may pass information about you to other parties as follows:

  • To third parties working on our behalf such as our employees, contractors, suppliers, couriers and/or agents including without limitation our customer care teams to administer the Services provided to you by us now or in the future. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes;
  • As part of general statistical information about the Services’ user base, sales patterns, traffic volumes and related matters. These details will not include information personally identifying you;
  • To the police and/or other emergency services, regulatory bodies or legal advisers in connection with any alleged criminal offence, major incident, unlawful activity or suspected breach of the Terms of Use and or the breach of other terms and conditions or otherwise where required by law or where we suspect harm or potential harm to others. We will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of or any other information about anyone breaching any relevant terms and conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders. We shall not be obliged to give you any further notice of this; 

MARKETING MESSAGES

We will only send you marketing messages where you indicate that you consent (i.e. by “opting-in”) to receiving such messages. Where we have your consent or are otherwise permitted to do so, we may:

  • Send you information by email about existing and new services and special offers from us;
  • Send you information by email about related products or services of selected third parties that may be of interest to you; and
  • Pass your details to selected third parties so that they may send you information by email about products or services that may be of interest to you.

To stop receiving marketing communications from us, you can use the ‘unsubscribe’, ‘stop’ or similar facility contained in any such communication or you can email us at the email address set out in “Contact Details” below stating that you do not wish to receive further communications from us.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. 

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If goingout.co.uk or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use http://www.goingout.co.uk and other agreements; or to protect the rights, property, or safety of goingout, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. 

PROTECTION OF PERSONAL INFORMATION

We endeavour to take all reasonable steps to protect your personal information. Where reasonably possible we use industry-standard technology to allow for the encryption of sensitive information.

Non-sensitive details (your email address, etc.) are transmitted normally over the internet, and this can never be guaranteed 100% secure. As a result, whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Please always think carefully before disclosing information to other users or otherwise making your information publicly available. It is important that you are aware that any information you disclose to another user may then be disclosed by that user. We have no responsibility or control over the contents of communications made between users of our Services.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by email

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION

The accuracy of your information is important to us. Where you register your details for certain Services and open a user account with us that you can then use to access and log on to use those Services, you may change or update some of your details at any time via your account. If you are not registered for these Services but wish to update your details then please contact us (see “Contact details” section below). You should please make sure that you update your details as soon as possible with all relevant changes.

You have the right to ask for a copy of the information we hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you. 

CONTACT DETAILS

You can email us with any questions, queries or complaints.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed. To contact us - Click here

 

Thank you for visiting the Going Out website.

Going Out Limited